SAVAGE REPAIR SERVICES Savage Arms will provide service on all current firearms manufactured after Nov. 1, 1995 (serial #F498821 and above). We regret we are unable to provide service for firearms made prior to this date. Discontinued or obsolete, a current model that has been revised, firearms will be subject to component inventory availability. For components no longer in stock at Savage Arms, we provide a list of suppliers that might be able to help. Parts for firearms manufactured prior to serial number F498821 may be purchased from the list below.
NUMRICH GUN PARTS CORP
226 Williams Lane, P.O. Box 299
West Hurley, NY 12491
5875 W Van Horn Tavern Road
Columbia, MO 65203
200 South Front Street
Montezuma, IA 50171
9525 230th Street West
Morristown, MN 55052
1655 Olson Drive
Cook, MN 55723
CANADIAN PART DISTRIBUTORS WESTERN GUN PARTS LTD
Edmonton, AB T5S 1K5
Severn, ON L3V 0Y8
CHECK YOUR WARRANTY
If you have owned your Savage firearm for a year or less, you may be still covered by your warranty. If there is a question whether the firearm should be returned or parts could be purchased, please call 1-800-370-0708 between 8:00 am and 5:00 p.m. EST. For more information about warranties or to register your new product, go the Warranty page.
HOW TO SEND A FIREARM IN FOR REPAIR
All firearms are to be sent to Savage Arms at the owner's expense. Warranty repairs will be returned to the owner at Savage Arms' expense. Firearms will be repaired typically 3 weeks after receipt of payment in the order they were received.
For warranty claims, proof of purchase must accompany the firearm. Pack the firearm in its original box if possible. If a similar suitable box is used, care should be taken to protect the barrel/muzzle from breaking through. Always pack with the assumption that the firearm will undergo rough handling during transit to Savage Arms. Enclose a brief note including:
• name, address and phone number of the sender
• serial number of the firearm • description of the problem you are having
• bullet weight, bullet type, and manufacturer of the ammunition you are using
• any other information which you feel may be helpful
Savage Arms Attn: Service Department
100 Springdale Road
Westfield, MA 01085
Firearms owned by individuals in Canada cannot be returned directly to Savage Arms due to import/export laws. There are NO other authorized locations in Canada. Do not send your gun to anyone other than Savage Canada. Please include a letter with following information to return a firearm for service:
• Name, address, phone number and email address of the sender.
• A copy of owner’s Possession & Acquisition License.
• A detailed description of the problem.
• The type of ammunition used.
SAVAGE ARMS (CANADA)
248 Water Street PO Box 1240
Lakefield, Ontario K0L 2H0
Savage Arms is not responsible for the loss or damage to any accessories shipped with the firearm. It is a violation of Federal Law to ship a firearm with live ammunition either in the box or in the firearm itself. If received, The Bureau of Alcohol, Tobacco, and Firearms must be notified! If there will be a charge involved for the repair, a quote will be sent within fourteen (14) working days.